The Privacy Policy("Policy") was written in English (US) and will be the agreement between You and Hive Live ("Hive Live") while you are using Hive Live's applications ("APP"). To the extent any translated version of this Policy conflicts against the English version, this English version prevails.
Date of Last Revision: April 12,2023
If you visit here from Terms and Conditions of Use draft by Hive Live. You should read this privacy policy because it will tell you exactly how your personal data is being looked after by Hive Live and it is very important for you to know. Here are the topics that we cover:
We know that other people's use of your personal data is a big concern for social network users, so we at Hive Live have developed this privacy policy (the "Policy") to let you know how we use personal information ('personal data' or 'personal information'). Our Policy applies to your use of the Hive Live website at https://www.gohive.tv/ (“Hive Live” or the “site” which includes APP). We suggest you read it in conjunction with our Terms and Conditions of Use (the “Terms”). When you access or use Hive Live, you agree to our Privacy Policy and you consent to our collection, storage, use and disclosure of your personal information as we've set out in this Policy. Hive Live reserves the right to change this Policy at any time and without notice, so be sure to check this Policy regularly to understand how we use your information. By installing, using, registering to or otherwise accessing the services, you agree to this privacy policy and give an explicit and informed consent to the processing of your personal data in accordance with this privacy policy. IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE THE SITE.
To join Hive Live, you will have to complete our online registration form, where we ask you to provide us with information about yourself, such as your name, your gender, your date of birth, and your location details. You also have the opportunity to provide other details about yourself, but these are optional. Because you control your user profile, these details are available to you at any time by accessing your "Profile" page, which gives you the chance to correct or update (other than gender) your information at any time by just logging in to Hive Live.
Once you have created a Profile, you may choose to edit your sex, birthday, Email and other information. Moreover, we will automatically track certain information such as your IP, device information(model, system,MCC), timezone. And we also collect information about mobile operators, network information (4G\3G\WIFI). That information helps us identify your physical location so that it can be displayed and shared with other users choosing to view "nearby" users and moments. From time to time, we may allow our employees to use the product for testing and user engagement purposes. For safety and security reasons and to ensure you have the best possible user experience, we require users to verify their accounts (because we want to make sure you are not a robot!) and might ask for their phone numbers. Don't worry! This is only to make sure you are real and breathing! We won't use your phone number for marketing purposes. When you submit a Hive Live account, your phone number will be provided. When you use our service, your position, microphone, and phone camera shall be used upon your explicit authorization. Certain log file information shall be uploaded by yourself. Such information allows for more accurate reporting and improvement of the service.
In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:
In addition to some of the specific uses of information we describe in this Privacy Policy, we may use device IDs information that we receive to:
Hive Live is designed to make it easy for you to find, connect and interact with other users of Hive Live by posting information about yourself. When using the App you should assume that anything you post or submit will be publicly viewable and accessible, both by Users of the App and non-Users of the App. For example, to make it easier to find other Hive Livers and connect with them, we have allowed you to share other users' profiles or moments on Facebook. This feature can be turned off in your settings at any time. You can also use our instant message function, which allows you to communicate with other users. We recommend and encourage you (and all our users) to think carefully about the information they disclose about themselves. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers' license details and other sensitive information in your Profile which is open to abuse and misuse. Please be careful about posting sensitive details about yourself on your profile, such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on Hive Live may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing your information and making this public to other users. When you post information about yourself or use the messaging, the amount of personal information you share is at your own risk. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate your account.
We support Facebook and Google as our partner websites. You can register with their accounts on Hive Live. Remember that when you register with a Hive Live partner, you are also giving them personal information, so we recommend that you read their privacy policies as Hive Live does not control how they use that information. If you have registered on one of our partner websites, such as Facebook, or you have verified your account via a partner website, we may connect your Hive Live profile with your profile on such a partner website. We may do this by way of new products and applications that we introduce from time to time, including new products powered by our group companies.
If you contact our Customer Support team via Feedback hello@gohive.tv , we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).
We may use material that you post on the open access areas of Hive Live in advertising and promotional materials on our partner sites and partner products. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs. We use your personal information to resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use.
You can choose to invite your friends to join Hive Live to make sure that they also get the benefits of meeting new people. To make it easier to search and find friends and acquaintances on Hive Live, users may search for other users by Hive LiveId. If you want to invite your friends and contacts to Hive Live, we will send an invitation from Hive Live in your name or you can send an SMS (if you use our Android or iPhone app) to your friends and contacts encouraging them to sign up to Hive Live. You can also invite your Facebook friends to join Hive Live via Facebook invite on Chats and Me view.
We want to inform you that whenever you use our service, in the event of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Not at all. We do not sell or rent out any personal information about you to any third party. Hive Live discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify you.
We may share aggregated information with such parties as Facebook that includes your personal information (but which doesn't identify you directly), together with other information including log data with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services. In particular, in relation to targeted advertising, we use third-party advertising companies to serve ads when you use our app. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Hive Live also wishes to maintain a healthy community, and we will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within or outside your country of residence. This may include disclosing your personal information to government or law enforcement agencies, or private parties, to protect the rights, property or safety of Hive Live and the users of APP, or to protect public interest when we have a good faith belief that disclosure is required by law or when we, in our discretion, believe that disclosure is necessary to protect our legal rights, or those of third parties and/or to comply with a judicial proceeding, court order, or legal process served on us. In such cases, we may raise or waive any legal objection or right available to us.
Hive Live is a global social application operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Hive Live, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any country and destinations.
Certain consumers with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights.
Hive Live has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. Hive Live uses reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls. Our technical experts at Hive Live work hard to ensure your secure use of our site. While we take reasonable precautions against possible security breaches of our website, member database and records no website or Internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 12. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
We will retain your Personal Information and other information for as long as you maintain your Hive Live account.
You may request deletion of your account at any time by sending an email to hello@gohive.tv. Following such request with appropriate review by us, we will delete the data that it is not required to retain for purposes of regulatory, insurance, litigation, or other legal requirements. For example, we retain location, device, and usage data for these purposes for a reasonable period as may be necessary; while it retains such data, it may also use it for purposes of safety, security, fraud prevention and detection, and research and development. In certain circumstances, we may be unable to delete your account, such as if there’s a balance on the account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, we will delete the account as described above.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
For the most part, we hold your information however long we want it for the presentation of our services and to follow our legitimate commitments. We might keep it to prove our consistency with pertinent laws and regulations; if there is an extraordinary issue, case, or debate expecting us to keep the significant data until it is settled; or if the data should be saved for our legitimate business interests. If you no longer want to use our Services and would like your account deleted, you can get in touch with us via our customer support email: [hello@gohive.tv]. We will assist by guiding you through the deletion interaction. Our Services don't have an in-application facility to delete your account. All things considered, kindly contact our customer care or email us directly. However, despite the fact that we can do information deletion inquiries and cycles, we can't guarantee that all information will be erased within a particular time period because of technical constraints and legitimate reasons. For instance, we hold device information, location, and usage data for a sensible period as might be necessary. While we hold such information, we may likewise involve it for motivations behind safety, security, extortion counteraction and identification, and innovative work. In specific conditions, we might not be able to erase your record, for example, assuming that there's equilibrium on the record or an unsettled claim or dispute. Upon resolution of the issues preventing deletion, we will erase the record as portrayed above and you will be unable to recuperate your record or recover any substance or data concerning your erased account.